- Bomgar jump client is not installing install#
- Bomgar jump client is not installing mod#
- Bomgar jump client is not installing software#
Another kind of jump client is one that more lives up to it's name, it's just a jumping off point to be able to RDP to any other system on the same network. not let the user know you are accessing the system/watching, but it's certainly not the default behavior and you would have to go substantially out of your way to make that happen but the product is versatile enough to be able to do it) and installation would initially require Administrator privilege via UAC prompt. The most expansive of course is an elevated, unattended jump client with no prompting or notification (that can be specially programmed to make access kind of "invisible" e.g. There are multiple types of jump clients. Steve, can you tell me if the jump client gives access to the local drives on the remote system? Perhaps even network drives?
Bomgar jump client is not installing install#
In order to install an elevated jump client you would get the UAC prompt in order to be able to install it "elevated" but then you would never see it again and could access the system as often as you like as the jump client then runs as a service with Administrator privilege (if you initially install it to work that way). This vendor insists that there is no way for them to remotely assist our users without getting the UAC prompt. Or perhaps am I merely overreacting and need to take a breath and get a grip? :) My concern is what vulnerabilities does this now introduce into our environment? Can someone at our vendor connect to a computer any time they want? Do they now have some other kind of vpn-hamachi-type access to our network? In our firewall logs I can see that it keeps a constant connection to, which would be expected of any type of remote control software.
Bomgar jump client is not installing software#
I do not know a whole lot about this client but from what I read at the site above this is pretty much like other remote control software out there such as Teamviewer or Gotomypc.īefore I jump down this vendor's throat for installing remote software on our network without running it by me first I wanted to check to see if there are any other users of this software on Spiceworks that can give me some more insight into this software? Apparently they have installed the Bomgar Jump Client on some of our computers: Just let me know if you need it.One of our software vendors uses Bomgar for remote support sessions. I can provide you what I have as far as the scripting goes. We have a canned script that our help desk agents will run after they have used the "Jump to" button to install the client on the machine using the process I mentioned at the beginning. Bomgar is really odd with its installer in that it often has to be attempted twice for it to actually work.įor this reason, we don't generally attempt to install on machines already out in the field, we have it installed during the imaging process only. It then attempts to run the MSI install, waits about 15 seconds, and then checks for the uninstall batch again, if its there the batch closes, if it is not, it runs the MSI install again and closes out the batch.Īgain, I know the process is bad, but its the only way I have had any success. I have the batch look for the uninstall batch file, if it's there it runs that uninstall, and then removes the install folder. Basically I run the MSI install starting with a batch file. As a general rule, if someone has flair, they almost definitely know what they're talking about.įor the MSI, I have always had to run a very crude install.
Bomgar jump client is not installing mod#
Please send mod mail if you qualify and would like flair set for your account. Flair is reserved for Microsoft employees and MVPs.System Center Configuration Manager and Endpoint Protection.Listing of Local ConfigMgr-related User Groups (largely outdated) URL shorteners cause this almost every time, but so do strings of apparent gibberish like WSUS and PXE sometimes. It might have been caught by the spam filter. Post your SCCM tips and tricks, requests for help, or links others might find useful! Post not showing up?
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